
When you are installing or starting up a new installation of Windows, you have to choose whether you want to use a Local or Microsoft Account.Ī Local Account is the same as any regular account you might have used to log in to Windows XP or Windows 7. The Differences Between a Local and Microsoft Account This article is dedicated to helping you fix this issue. However, There's an issue when you can't log in to Windows. In Windows 10, you can sign in using a Local Account or Microsoft Account. Remember too that Windows 10 allows you to log on with a picture password or by using biometrics with Windows Hello.What to Do if You Can't Log in to Your Windows 10 Account? Instead of typing out your entire Microsoft account password every time you can simply hit four digits or create a complex PIN to be more secure. Of course, to do that you will already need to be logged in.Ĭreating a PIN for Windows 10 makes the log on process much easier. Or, if you need to change it or just want to change it you can from the desktop. In that case, you will still need your Microsoft Account password. This comes in handy if you need to change it because you forgot it. If you are ready click the Remove button again. If you click the Remove button you will be asked for a second time if you’re sure you want to remove it. If you click the Change button, then you will need to enter your current PIN and the new one you want to use twice. From there click the “Windows Hello PIN” option from the menu’s list.Īfter clicking “Windows Hello PIN” click the Change or Remove button.


To do that start by heading to Settings > Accounts and then click the “Sign-in options” tab on the left. You can also change the PIN from the desktop if you need or want to change it. Then click Continue on the verification message.

Verify your two-factor authentication code if prompted.

In the next window that comes up type in your Microsoft Account password. If you forget your PIN and can’t log in, then click the “I forgot my PIN” link from the login screen.
